Refund policy

Refunds & returns

Every item is printed to order for you. Sales are final except when the item is damaged, you received the wrong item, or the print is wrong. We do not accept returns or exchanges for change of mind, the wrong size or color chosen at checkout, or "I don't like it."

Covered — 30 days from delivery

Email us within 30 days of delivery if:

The garment arrived damaged or defective.
You received the wrong product, color, or size versus what you ordered.
The print is missing, badly misaligned, or is clearly not the design you ordered.

We will replace the item or refund what you paid for it. Do not ship anything back unless we ask. If we request a return, we cover that shipping.

Not covered — final sale

Change of mind. Ordered the wrong size or color. Worn, washed, altered, or damaged after delivery. Discounted or promotional orders follow the same rule: printed-to-order pieces are final sale unless they are damaged, wrong, or misprinted.

How to request a replacement or refund

Email jacechucky@gmail.com within 30 days of delivery. Include your order number, what is wrong, and clear photos of the item and the print (and the packing slip or label if you have it).

Once we confirm the issue, we send a replacement or issue a refund. Original shipping is refunded only when the error is ours (damaged, wrong item, or print error).